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Shipping Policy

1. We currently ship to the following countries, with more countries to be available soon. USA (U.S.) - Japan (JP) -  & EU Countries such as Germany (DE) - United Kingdom (U.K.) - Italy (IT) - France (FR) - Spain (ES) - Poland (PL) - Austria (AT)

2. We need 1 to 3 working days to process the order, and 7-10 days later you will receive your products.

3. Most of our orders are shipped via Amazon distribution centers in the U.S., E.U., and Japan. And a few orders are shipped from third-party warehouses that are near your country.

4. Our shipping services also include Air Transport, sea freight, special line service, express line service, and global freight forwarding services.

5. During the busy Holiday season, processing times take longer than usual, and some delays are to be expected.

6.SUAOKI is not responsible for any shipping deliveries that may be affected by customs duties, delays or loss due to natural disasters, or air and ground transportation strikes or delays.

About customs tax

Taxes may apply for imported goods/services and are regulated by the country law. SUAOKI is not responsible for any tax invoice charged on its products. Please contact local customs for clarity and information.